.customer-hub{--navy:#062d3f;--cream:#faf6ec;--gold:#fc3;background:var(--cream);color:var(--navy);font-family:'Plus Jakarta Sans',Arial,sans-serif;font-size:16px;line-height:1.55;letter-spacing:0;padding-top:68px}.customer-hub *{box-sizing:border-box;letter-spacing:0}.customer-hub a{text-decoration:none;color:inherit}.customer-hub a:focus-visible,.customer-hub summary:focus-visible{outline:3px solid #c9a22c;outline-offset:4px}.customer-hub h1,.customer-hub h2,.customer-hub h3{font-family:inherit;font-weight:800;line-height:1.16;margin:0}.customer-hub h2{font-size:34px}.customer-hub h3{font-size:17px}.customer-hub p{margin:12px 0}.ch-wrap{width:calc(100% - 64px);max-width:1200px;margin:auto}.ch-section{padding-top:52px;padding-bottom:36px}.ch-hero{background:linear-gradient(90deg,#062d3ff2 0%,#062d3fba 35%,#062d3f15 70%),url('https://img.billlayneinsurance.com/i/2026/10/warm-lit-craftsman-home-at-blue-hour-2-6b8a27.webp') center/cover;color:white}.ch-hero-grid{min-height:510px;display:grid;grid-template-columns:1fr 380px;align-items:center;gap:64px;padding:36px 0}.ch-hero-copy h1{font-size:54px}.ch-hero-copy h1 span{color:var(--gold)}.ch-hero-copy>p:last-child{font-size:18px;max-width:510px}.ch-eyebrow{font-size:12px!important;font-weight:800;text-transform:uppercase;color:#c9a22c; margin:0 0 16px!important}.ch-hero .ch-eyebrow,.ch-renewal .ch-eyebrow{color:var(--gold)}.ch-action-panel{background:white;color:var(--navy);padding:26px;border-radius:18px;box-shadow:0 10px 30px #00152126;scroll-margin-top:90px}.ch-action-panel h2{font-size:26px;margin-bottom:18px}.ch-action-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.ch-action-grid>a{position:relative;display:flex;flex-direction:column;align-items:flex-start;justify-content:space-between;min-height:112px;border:1px solid #e5e8e9;border-radius:12px;padding:15px;box-shadow:0 2px 7px #062d3f0b;font-size:14px;font-weight:700;padding-right:25px}.ch-action-grid>a>img:first-child{width:32px;height:32px;background:#faf6ec;border-radius:6px}.ch-arrow{width:18px!important;height:18px!important;flex-shrink:0}.ch-action-grid .ch-arrow{position:absolute;right:10px;bottom:16px}.ch-panel-note{text-align:center;color:#657381;font-size:12px;margin:18px 0 0!important}.ch-support{background:white;border-bottom:1px solid #e7e9e8}.ch-support>.ch-wrap{display:flex;align-items:center;justify-content:space-between;gap:24px;min-height:68px}.ch-support a{display:inline-flex;align-items:center;gap:10px;min-height:44px;font-size:14px}.ch-support img{width:22px;height:22px}.ch-support strong{font-size:17px}.ch-support strong a{font-size:17px;margin-left:12px}.ch-lead{color:#5d6870;margin-bottom:24px!important}.ch-upload-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.ch-service{display:flex;align-items:center;gap:18px;background:white;border:1px solid #e9e9e4;box-shadow:0 4px 14px #062d3f06;border-radius:18px;padding:26px;min-height:140px}.ch-service p{font-size:16px;color:#637080;margin:7px 0 0}.ch-service .ch-arrow{margin-left:auto}.ch-icon{width:48px;height:48px;background:#faf6ec;border-radius:10px;flex-shrink:0;display:grid;place-items:center}.ch-icon img{width:32px;height:32px}.ch-small-heading{margin:24px 0 12px!important}.ch-policy-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.ch-policy-grid .ch-service{min-height:100px;padding:20px 26px}.ch-note{text-align:center;font-size:13px;color:#667381;margin-bottom:0!important}.ch-renewal{background:var(--navy);border-radius:18px;display:grid;grid-template-columns:1fr 320px;gap:32px;padding:40px;color:white;overflow:hidden}.ch-renewal>div>p:not(.ch-eyebrow){font-size:18px}.ch-renewal-art{width:320px;align-self:center;object-fit:contain;border-radius:8px}.ch-renewal ul{display:flex;flex-wrap:wrap;gap:18px;list-style:none;padding:0;margin:26px 0;font-size:14px}.ch-renewal li:before{content:'\2713';display:inline-grid;place-items:center;background:var(--gold);color:var(--navy);width:24px;height:24px;border-radius:50%;margin-right:8px}.ch-gold{display:inline-flex;align-items:center;justify-content:center;gap:16px;min-height:50px;background:var(--gold);color:var(--navy)!important;border-radius:10px;padding:12px 24px;font-size:14px;font-weight:800}.ch-resource-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin-top:24px}.ch-resource{background:white;border:1px solid #e7e8e4;border-radius:12px;overflow:hidden;box-shadow:0 4px 14px #062d3f06}.ch-resource>img{width:100%;aspect-ratio:16/9;object-fit:cover}.ch-resource>div{padding:20px;position:relative;min-height:166px}.ch-resource h3{font-size:16px}.ch-resource p{font-size:16px;color:#647382;margin-bottom:26px}.ch-resource span{position:absolute;right:20px;bottom:14px}.ch-more-tools{display:flex;justify-content:center;gap:24px;flex-wrap:wrap;margin-top:22px;font-size:14px}.ch-more-tools a,.ch-view-all{min-height:44px;display:inline-flex;align-items:center;font-weight:700}.ch-view-all{display:flex;justify-content:center;margin-top:4px}.ch-team-band{background:white;padding:36px 0}.ch-team-grid{display:grid;grid-template-columns:1fr 1.2fr;gap:50px;align-items:center}.ch-team-actions{display:flex;gap:26px;margin-top:24px}.ch-team-actions a{display:flex;align-items:center;gap:12px;min-height:44px;font-size:14px;font-weight:700}.ch-team-actions img{width:42px;height:42px;background:var(--gold);padding:10px;border-radius:50%}.ch-contact-card{background:white;border:1px solid #e7e9e8;border-radius:18px;padding:24px;box-shadow:0 4px 22px #062d3f0b}.ch-office-top{display:grid;grid-template-columns:180px 1fr;gap:18px;align-items:center}.ch-office-art{width:180px;height:auto}.ch-contact-card p{font-size:14px;margin:8px 0}.ch-hours{border-top:1px solid #e3e6e8;padding-top:12px}.ch-office-phone{display:block;font-weight:800;min-height:44px;font-size:20px}.ch-contact-card .ch-gold{width:100%}.ch-addresses{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin:22px 0 0}.ch-addresses>div+div{border-left:1px solid #e1e5e8;padding-left:20px}.ch-addresses a{min-height:44px;display:inline-flex;align-items:center;font-size:14px}.ch-spanish{min-height:44px;display:flex;align-items:center;font-size:14px}.ch-faq{display:grid;grid-template-columns:1fr 1.2fr;gap:50px;padding-bottom:52px}.ch-faq details{border:1px solid #e6e8e7;border-radius:8px;background:white;margin-bottom:10px}.ch-faq summary{cursor:pointer;list-style:none;min-height:50px;padding:14px 18px;font-size:14px;font-weight:700;display:flex;align-items:center;justify-content:space-between;gap:16px}.ch-faq summary:after{content:'+';font-size:24px;line-height:1}.ch-faq details[open] summary:after{content:'\2212'}.ch-faq details p{padding:0 18px 16px;margin:0;font-size:16px}.ch-faq details p a{text-decoration:underline}.hub-dock{display:none!important}.ch-mobile-bar{display:none}.customer-hub a:hover{filter:brightness(.97)}
@media(max-width:1100px){.ch-hero-grid{gap:32px;grid-template-columns:1fr 350px}.ch-hero-copy h1{font-size:44px}.ch-upload-grid{gap:12px}.ch-service{padding:20px;gap:12px}.ch-resource-grid{grid-template-columns:1fr 1fr}.ch-team-grid,.ch-faq{gap:24px}.ch-office-top{grid-template-columns:130px 1fr}.ch-office-art{width:130px}.ch-support strong{font-size:14px}.ch-support strong a{margin-left:0}}
@media(max-width:767px){.customer-hub{padding-top:60px;padding-bottom:72px}.ch-wrap{width:calc(100% - 40px)}.customer-hub h2{font-size:28px}.ch-section{padding-top:36px;padding-bottom:28px}.ch-hero{background:none;color:var(--navy)}.ch-hero-grid{width:100%;display:block;padding:0;min-height:0}.ch-hero-copy{padding:28px 20px 34px;min-height:350px;color:white;background:linear-gradient(90deg,#062d3fe8,#062d3f70),url('https://img.billlayneinsurance.com/i/2026/10/warm-lit-craftsman-home-at-blue-hour-2-6b8a27.webp') 65% center/cover}.ch-hero-copy h1{font-size:38px}.ch-hero-copy>p:last-child{font-size:16px;max-width:350px}.ch-desktop{display:none}.ch-action-panel{margin:20px 20px 24px;padding:22px}.ch-action-panel h2{font-size:24px}.ch-action-grid>a{min-height:112px;font-size:14px}.ch-support>.ch-wrap{flex-wrap:wrap;gap:8px 20px;padding:14px 0;justify-content:flex-start}.ch-support strong{width:100%;font-size:16px}.ch-support strong a{font-size:16px;margin-left:12px}.ch-support a{font-size:14px}.ch-upload-grid,.ch-policy-grid,.ch-resource-grid,.ch-team-grid,.ch-faq{grid-template-columns:1fr}.ch-service,.ch-policy-grid .ch-service{min-height:108px;padding:20px}.ch-service h3{font-size:16px}.ch-service p{font-size:16px}.ch-renewal{grid-template-columns:1fr;padding:28px 24px;gap:24px}.ch-renewal>div>p:not(.ch-eyebrow){font-size:16px}.ch-renewal ul{display:grid;gap:12px;font-size:16px}.ch-renewal-art{width:210px;justify-self:center}.ch-gold{min-height:50px;padding:12px 18px}.ch-resource>div{min-height:160px}.ch-more-tools{justify-content:flex-start;gap:0 20px}.ch-team-grid{gap:28px}.ch-team-actions{gap:22px}.ch-office-top{grid-template-columns:1fr}.ch-office-art{width:200px;justify-self:center}.ch-contact-card{padding:20px}.ch-faq{gap:18px}.ch-faq summary{font-size:16px}.ch-mobile-bar{position:fixed;bottom:0;left:0;right:0;background:#062d3f;color:white;display:grid;grid-template-columns:1fr 1fr 1.3fr;padding-bottom:env(safe-area-inset-bottom);z-index:45;font:700 14px 'Plus Jakarta Sans',Arial,sans-serif}.ch-mobile-bar a{min-height:60px;display:flex;align-items:center;justify-content:center;gap:8px}.ch-mobile-bar a:last-child{background:#fc3;color:#062d3f}.ch-mobile-bar img{width:20px;height:20px;filter:brightness(0) invert(1)}.ch-mobile-bar a:last-child img{filter:none}body{padding-bottom:env(safe-area-inset-bottom)}}
.hub-mobile-dock{display:none!important}
@media(min-width:768px){
 .ch-hero{background-image:linear-gradient(90deg,#062d3ff0 0%,#062d3fa6 34%,#062d3f26 58%,transparent 80%),url('/clients/images/hub-hero-desktop.webp')!important;background-position:center,center 62%}
 .ch-hero-grid{min-height:560px;grid-template-columns:minmax(0,1fr) 410px;gap:64px;padding:40px 0;align-items:center}
 .customer-hub .ch-hero-copy h1{font-family:Outfit,Arial,sans-serif;font-size:88px;font-weight:800;line-height:1.02}
 .ch-hero-copy>p:last-child{font-size:24px;line-height:1.5;max-width:650px}
 .ch-action-panel{padding:26px}
 .ch-action-panel h2{font-size:29px}
}
.ch-action-grid>a{display:grid;grid-template-columns:minmax(0,1fr) 18px;grid-template-rows:32px auto;align-content:space-between;gap:12px 6px;min-height:110px;padding:14px;border-color:#e5e8e9;transition:border-color .15s,box-shadow .15s}
.ch-action-grid>a>img:first-child{grid-column:1 / -1}
.ch-action-grid>a{font-size:15px;font-weight:700}
.ch-action-grid>a>span{align-self:center;line-height:1.35}
.ch-action-grid>a .ch-arrow{position:static;align-self:center}
.ch-action-grid>a:hover{border-color:#c9a22c;box-shadow:0 3px 10px #c9a22c16}
.ch-action-grid>a:focus-visible{outline:3px solid #c9a22c;outline-offset:3px}
@media(min-width:1101px) and (max-width:1279px){.customer-hub .ch-hero-copy h1{font-size:72px}}
@media(min-width:768px) and (max-width:1100px){.ch-hero-grid{grid-template-columns:minmax(0,1fr) 400px;gap:32px}.customer-hub .ch-hero-copy h1{font-size:52px}.ch-hero-copy>p:last-child{font-size:20px}}
@media(min-width:768px) and (max-width:900px){.ch-hero-grid{grid-template-columns:minmax(0,1fr) 340px;gap:24px}.ch-action-panel{padding:24px}.customer-hub .ch-hero-copy h1{font-size:48px}.ch-action-panel h2{font-size:28px}.ch-action-grid>a{font-size:13px}}
@media(max-width:767px){.customer-hub .ch-hero-copy h1{font-family:Outfit,Arial,sans-serif;font-size:42px;font-weight:800;line-height:1.04}.ch-hero-copy>p:last-child{font-size:18px;line-height:1.5}.ch-action-panel{padding:24px}.ch-action-panel h2{font-size:28px}.ch-action-grid>a{min-height:110px;padding:12px;font-size:15px}.ch-hero-grid{min-height:0}}
@media(max-width:359px){.customer-hub .ch-hero-copy h1{font-size:36px}.ch-action-panel{padding:20px}.ch-action-grid>a{padding:10px;font-size:12px}}
@media(prefers-reduced-motion:reduce){.ch-action-grid>a{transition:none}}