CONTACT OUR TEAM
Real people.
Ready to help.
Questions about your policy, a new quote, or what comes next? Call, message, or visit our local team.
Monday–Friday, 9am–5pm
Need coverage? We’ll do the shopping.
Get a Quote
LOCAL PEOPLE. PERSONAL HELP.
A name. A face.
A person you can reach.
Connect with our licensed agents in Elkin and Dobson. Choose a team member below or send a message using the form.
Tina Jennings
Agent
tina@billlayneinsurance.com
Robin Holbrook
Agent
robin@billlayneinsurance.com
Scott Coleson
Agent
scott@billlayneinsurance.com
Michele Royall
Agent
michele@billlayneinsurance.com
Bill Layne
Agent / President
Save@BillLayneInsurance.com
Rosa Jimenez
Agent • Dobson • Se Habla Español
jimenez.links@gmail.com
Trusted Neighbors
"Bill and his team found me a better rate with better coverage! They made switching easy."
Jennifer M.
Mount Airy
"The team walked me through the entire claims process when my house was damaged. Amazing service."
Robert T.
Elkin
"I've been with them for 15 years. They always answer my questions promptly. Great people."
Sarah C.
Dobson
HELPFUL ANSWERS
Before you get in touch.
A few common questions about quotes, service, and reaching our team.
Visit the Service Center →What are your office hours?
Our offices are open Monday through Friday, 9am–5pm. Call our Elkin team at 336-835-1993 or our bilingual Dobson office at 336-356-2200.
How quickly can I get a quote?
Our team personally reviews your request and compares available carrier options. Timing depends on the coverage and details needed. Call us if you have a specific deadline; pricing is not instant.
Can I request a quote online?
Yes. Start with our online quote options, call 336-835-1993, or visit either office. Our local team will follow up with you.
What should I do if I have a claim after hours?
Call your insurance carrier’s claims line, listed on your insurance card or policy documents. Contact our office the next business day for help with the process.
Do you offer payment plans?
Payment options vary by carrier and policy. Ask our team to review the available payment plans with you.
Can you help with claims?
We can help you contact your carrier, understand the next steps, and follow up with questions during the claims process.
One local team. More ways to help.
New coverage or a question about your policy—we’re here for the conversation.